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City may shorten time to pay utility bills

April 11th, 2014 - 5:36am

PORT ANGELES)-- The city of Port Angeles could shorten the length customers have to pay their utility bills.

Currently, the city bills their utility customers on a 28-day cycle, but allows a 30-day period until a bill is considered overdue. As these two cycles overlap, many customers are confused by when a bill is actually overdue, coupled with the arrival of a new bill.

This has spurred a number of complaints to the city.

City utilities customer service manager, Rick Hostetler said that most other utilities in the state have overdue dates that generally run anywhere from 10 to 25 days. The proposal will be heard by the city council at this Tuesday's meeting.


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