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Computer scam operating in Clallam County

August 13th, 2014 - 5:04am

(Port Angeles) -- Local law enforcement is warning you about yet another case of computer fraud.

Deputies of the Clallam County Sheriff’s Office have received several complaints over the last couple of days.

Area residents have stated they have received phone calls from unknown persons, some of them identifying themselves as being employees of Microsoft, stating there were problems with their computers.

The scam caller tells victims they can walk them through fixing the problem or show them their vulnerabilities.

Although these types of scams are new to our area, they are typically conducted by people from outside the United States.

They're either trying to get victims to access websites and download programs that contain viruses, or get victims to enable remote desktop administration which allows the caller to gain full access to the victim’s computer.

Once access is gained the scammers would have full access saved passwords, financial information, email, saved pages, and any other information stored on the computer.

The Sheriff’s Office offers this advice to prevent the scams.

Computer or internet firms, financial institutions, and other similar companies will not typically call you concerning problems with your computers, unless you've called them first.

If you have not initiated the contact, then it is likely a scam.

If you are still unconvinced, ask for a name of the customer service tech, a work ticket, and a call back number.

Once you have received this information hang-up the phone and call the company and confirm the information you were given over the phone.

Being suspicious is a good thing.

If you receive a call such as what has been described, officials your instincts that it smells bad are likely correct.

Authorities say politely declining a suspicious service, hanging up or require further proof of legitimacy are all excellent responses.

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